Augusta Oral Surgery Specialists, PC

Pee Pie 8 months ago

Had my wisdom teeth removed here, the doctor was so thorough making sure I understood everything. The staff was so kind and the office was stunning would definitely recommend.

j c a year ago

I had 3 wisdom teeth extracted in April 2024. Staff was very kind but unfortunately they damaged a nerve during the extraction which has left me with permanent damage and pain. When I called a couple weeks after the surgery to figure out what happened the woman who answered immediately said "you signed a waiver we warned you." Please go somewhere else.

Kevin Hinricksen a year ago

I had 2 teeth pulled in 2024. I was charged different amounts for anesthesia and for the extractions. You cannot get clear information on their billing!!! Highly suspect! The procedures went well, but sucks when you feel you are being raped by the billing department!

Justine Russell 2 years ago

My daughter needed to be put under anesthesia for some dental work. Obviously, this can be scary for anyone, but she has anxiety and sensory issues as well making it even more so. Every single staff member we encountered was patient and kind with her. They explained the process to us, listened to questions and concerns and went above and beyond to be sure she felt comfortable and secure through the whole process. The procedure itself was quick and my daughter had very minimal pain afterwards. Care instructions were simple and easy to follow. Billing was also handled well. They didn't waste time, they contacted my insurance providers got me a quote on my payment in just a day. The only small negative thing I can really think of is that it did take quite awhile to get her surgery appointment after her initial consultation. But it's definitely worth the wait to have the work done in such a positive caring environment. Will 100% recommend to others!

Evamaria Foltz 2 years ago

Some of the staff are very nice and sweet. The billing person made me and my partner cry. My partner and I have special needs and needed the billing explained a few time so that we could understand what was going on. the billing lady proceeded to be so rude, had an attitude straight from the start and hung up on me when I asked her to please speak respectfully to us. I explained to her that we have special needs and she got even ruder. I understand the billing people deal with a lot, but we simply asked for clarification a few times. We will be filing a complaint with the ADA, as I feel this is a violation of our ADA rights. The billing lady made me I cry and cry. I called back the office after she hung up on me and spoke to a nice lady and started crying again. I cancelled my appointment for my 4 wisdom teeth extractions. I see this same lady has many complaints on here for being rude, and I hope something is done about her behavior, especially when it comes to people with special needs.